Last updated: October 2026
Processing Time
Orders are processed within 24 business hours with cut-off time for same day-shipping being 12PM UK time, Monday to Friday. We do not process or dispatch orders on Saturdays, Sundays, or UK public holidays. Orders placed over the weekend will be processed on the following Monday.
Delivery
All orders are shipped via Royal Mail. Estimated delivery is 24–48 hours from the date of dispatch (Usually Next Day Delivery). Delivery timeframes are estimates and may be subject to delays during busy periods or due to circumstances outside our control.
Order Tracking
Order tracking numbers are shared only if the package is not delivered in specified timeframe.
Out of Stock Items
If an item you have ordered is unavailable, we will dispatch the closest available alternative in its place. By completing a purchase, you agree to accept a substitution where necessary.
Important Notice
All sales are final. We do not offer refunds, reships, or exchanges once an order has been placed. Please review your order thoroughly before checkout. Reship will be only offered if package never arrived, but this almost never happens inside UK where we operate.